Last Updated: September 22, 2023

Shipping Methods

We offer a variety of shipping methods to ensure the prompt and secure delivery of your orders. The available shipping options may vary depending on your location and the products you’ve ordered. At checkout, you will be provided with the available shipping methods for your specific order.

Shipping Destinations

We offer shipping services to destinations within Kingston, St. Andrew, and St. Catherine. If you require shipping to areas outside of Kingston, St. Andrew, and St. Catherine, we typically utilize Knutsford Express and other reputable courier services. To ensure prompt and accurate delivery, kindly provide precise shipping information, as inaccuracies may result in delays or missed deliveries.

Order Processing Time

Orders are typically processed within 2-5 business days after payment confirmation. Some orders may require additional processing time, such as custom-made or specialized products. You will receive an email notification once your order has been shipped.

Shipping Timeframes

Shipping times vary depending on your location, chosen shipping method, and the destination. Estimated delivery times are as follows:

• Kingston & St Catherine Area Shipping: 1-3 business days (Standard Shipping)
• Outside Kingston Shipping: 2-5 business days (Knutsford Express)
• Store Pickup: Same Day

Please note that these are approximate delivery times, and actual delivery may vary due to factors beyond our control, such as local courier services.

Shipping Fees

Shipping fees are calculated based on the total weight of your order, the shipping method selected, and your location. Shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with Courier Company’s name and tracking number. You can use this tracking number to monitor the status and location of your shipment. You can also track your order here.

Delivery Address

Please ensure that you provide accurate and complete shipping information during the checkout process. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you need to change your delivery address after placing an order, please contact our customer service team as soon as possible.

Lost or Delayed Shipments

In the rare event that your shipment is lost or significantly delayed, please contact our customer service team. We will work diligently with our shipping partners to locate your package or arrange for a replacement, as applicable.

Damaged or Defective Items

If you receive an order with damaged or defective items, please notify us within 1-2 days of receiving the shipment. We will provide instructions on how to return the damaged or defective products and will replace them promptly.

Returns & Warranty

For information regarding returns and warranty, please refer to our Returns & Warranty Policy.

Contact Us

If you have questions or concerns about this Terms of Use Policy, please contact us at:

• Company Name: Conroy’s Electronics
• Website: conroyselectronics.com
• Telephone: (876) 875 3992
• Email: info@conroyselectronics.com
• Location: 59A Waltham Park Road, Kingston 11, JMAAW07, Jamaica